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Chief Transformation Officer, Westpac

Mentors in Sydney

Yianna Papanikolaou

Chief Transformation Officer


I joined Westpac Group as General Manager, Group Transformation in February 2022 and became Chief Transformation Officer in May 2022. I am responsible for leading the Group’s Transformation efforts to become a simpler, stronger bank, and accountable for the Customer Outcomes and Risk Excellence (CORE) Program, and the Chief Control Office.
I have over 20 years of experience in the financial services industry, have held executive roles and led large scale transformations for major organisations across the globe. Before joining Westpac, I spent seven years at Deutsche Bank in the United Kingdom where I held several leadership positions, including Managing Director, Chief Transformation Office. Prior to this, I was at Royal Bank of Scotland, as Head of Strategy and Transformation for the Corporate bank. Earlier in my career I was part of Accenture’s Financial Services consulting practice, before starting as a software engineer.
I hold a bachelor’s degree in Computer Science and Mathematics from Clark University and an MBA from The University of Manchester, United Kingdom.

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