Chief Technology, AI & Transformation Officer, Qantas Airways

Mentors in Sydney

Rachel Yangoyan

Chief Technology, AI & Transformation Officer

Qantas Airways

Rachel Yangoyan was appointed Chief Technology, AI and Transformation Officer in December 2025. Rachel has accountability for the Group's IT and Technology, AI strategy, data and analytics, and enterprise technology driven transformation programs.

Prior to her current role, Rachel joined the Group Leadership Team as Chief Executive Officer of QantasLink in November 2023.

She has more than 20 years of leadership experience across aviation operations, customer experience, and business transformation. This includes as the Executive Manager of Qantas Aircraft Programs and as the Executive Manager of Customer Experience and Operations.

Rachel also served as a Director of the Qantas Superannuation Plan for more than eight years and is a graduate of the Australian Institute of Company Directors. She holds a Bachelor of Business from the University of Technology Sydney and is a qualified Chartered Accountant.

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Content Marketer at Mentor Walks, Tess’s professional life is shaped by a desire to drive gender equality and build an inclusive society. Her passion and experience saw her lead the social media arm of the Teach Us Consent campaign, pulling mandatory consent education for Australian students over the line in March 2022.

She is currently completing her Bachelor of Communications (Social and Political Science) at UTS and is most energised and inspired when surrounded with powerhouse women.