Jo-Anne leads Mercer’s Administration Services business based in Wollongong, NSW, formerly known as Pillar Administration. Mercer Wollongong provides superannuation and pension services to more than 1 million employees. Jo-Anne returned from the US in June 2017 to take up this role, and was previously Mercer’s Innovation Leader based in Hoboken, New Jersey. Prior to the US Jo-Anne spent four years as Financial Advice Leader for Mercer in Australia. Prior to this Jo-Anne was the Chief Executive Officer of the Financial Planning Association of Australia (FPA) – a role she held for almost four years. She has also served on the NSW Government’s Premiers Council for Women, as an inaugural Board Director of Pillar, as a Director of the Bushfire Co-operative Research Centre, a member of the Federal Government’s Superannuation Advisory Council and Financial Services Task Force and is a Fellow of the Australian Institute of Company Directors.