Executive Director, Customer Experience Specialist and Board Member, All About Living

Mentors in Brisbane

Amanda MacDougall

Executive Director, Customer Experience Specialist and Board Member

All About Living

An energetic, strategic and outcomes-focused executive, with experience across Customer Experience (B2B & B2C), Sales & Marketing, Communications and Operations.

A dual focus on the Employee Value Proposition and the Customer Value Proposition delivers most effectively on customer experience goals. With expertise in journey mapping, customer data analytics, operational excellence and risk management, I have worked with organisations from a diverse range of sectors including banking, aviation, mining, Not for Profits and Government. Key attributes include unyielding customer advocacy, strong leadership, keen commercial acumen and an interest in forming meaningful stakeholder connections.

We acknowledge all First Peoples of this land and celebrate their enduring connections to Country, knowledge and stories. We pay our respects to Elders and Ancestors past present and emerging.

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12,223 MENTEES

800+ MENTORS

83.5M STEPS TOGETHER

Content Marketer at Mentor Walks, Tess’s professional life is shaped by a desire to drive gender equality and build an inclusive society. Her passion and experience saw her lead the social media arm of the Teach Us Consent campaign, pulling mandatory consent education for Australian students over the line in March 2022.

She is currently completing her Bachelor of Communications (Social and Political Science) at UTS and is most energised and inspired when surrounded with powerhouse women.